Businesses across the UK are gradually welcoming back employees into the office as restrictions ease. However, there is no longer a set way of working, with many businesses embracing the hybrid model and allowing employees to work from both the corporate office and remotely. As businesses shift to this new model, they must also be prepared to move towards a new hybrid support model, ensuring that employees, no matter where they are, are given the assistance that they need.
Whilst employees are split between the office and home working, expectations surrounding devices, connectivity and support remain the same. Consequently, IT teams may end up spread too thin, struggling to add mounting device requests and expectations to their already growing list of tasks. Organisations must ensure that remote workers are still catered for, supporting their devices throughout their entire lifecycle to keep employees and the business secure and productive.
In a currently unpredictable environment, it can be difficult to anticipate expected future outcomes and usage of mobile devices. Without due care, businesses run the risk of being stung by sudden changes in usage that may drive costs up. Monitoring usage patterns and network management is essential to ensure that expenditure is limited and that businesses are not stung by hidden costs. Flexibility is now key in an ever-changing environment.
Businesses must learn how to support the new hybrid model as users adapt to a diverse way of working.
Delegates joined Mobliciti to learn about:
- Key considerations for mobile as we exit lockdown
- How support and provisioning is possible in both the office and the home
- The criticality of flexible, proactively managed mobile airtime agreements
- COVID-19’s impact on mobile data consumption and predictions for future usage
- How Mobliciti’s Virtual Mobile Manager can support your hybrid working model
