Proactive Management of Mobile Services
KEY AREAS WHERE Virtual Mobile Manager CAN HELP
Mobliciti’s Virtual Mobile Manager (VMM) is designed for businesses that require hands-on and experienced support to ensure that mobile services, costs, and usage are optimised and proactively managed on an ongoing basis.
The VMM service combines experienced mobile administration resources, advanced management tools, usage monitoring, data analysis and commercial market intelligence to provide businesses with an all-in-one virtual ‘mobile manager’ function.
Working as a direct extension of your IT Team, VMM supports the UK’s main mobile networks providers including EE, O2, Vodafone, BT Mobile & Daisy.
Virtual Mobile Manager Service Tiers
Inview Mobile Manager Portal Access & Licencing
Monthly Mobile Billing Data Processing, Invoice Validation & Billing Dispute Management
Monthly Analyst’s Health Check & Cost Management Report & Scheduled Review
Mobile Tariff Optimisation Analysis & Recommendations
Full Mobile Reporting on Costs, Usage & Trends (Online & Monthly Report Pack)
Mobile Negotiation Advice – Scheduled Analyst Calls & Independent Advice
Access to Mobliciti Mobile Services, Network and Device Catalogue
Inview Mobile Usage Policy Monitoring Tools
Mobile Administration Support to Implement Monthly Optimisation Recommendations
Monitoring & Escalation of ‘In-Month’ Network Usage and Cost Alerts
Enhanced Cost Centre Reporting, Ad Hoc Report Requests, Optional Branded Mobile User Statements
Mobile Network & Device Order Management Helpdesk & Inventory Management
Full Mobile Contract Negotiation Support
Mobile Device Leasing, Staging & Preparation
Managed UEM & MTD Technology Deployment Services
Inview Mobile Portal
Inview Mobile portal & reporting is included with all tiers, providing access to a wide range of mobile management, reporting and support tools, which are used to keep mobile costs, inventory, and usage in check.
The platform is accessible by the internal IT team and managers, allowing simple and secure access to mobile information, reports, and support tools.